Privacy Policy

Introduction

bd9t (accessible at https://bd9t.club) is committed to protecting the privacy and personal data of all users who engage with our platform. This Privacy Policy sets out clearly how we collect, process, store, and safeguard the information you provide when using our online casino and sports betting services, including cricket betting, live casino, slots, crash games, and other features offered through bd9t.

By accessing or using bd9t's services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the platform immediately. We encourage all users to read this document carefully so they understand their rights and our obligations regarding personal data.

This policy applies to all users of bd9t's website and services, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh. It governs data collected through our registration process, payment transactions, gameplay activity, and communications with our support team.

Information We Collect

To provide a secure, personalised, and compliant gaming experience, bd9t collects the following categories of personal information from users:

• Identity information: full name, date of birth, gender, and national identification details required for account verification and age confirmation (players must be 21+).
• Contact information: email address, phone number, and residential address (city and district within Bangladesh) to facilitate account management and communications.
• Financial information: payment method details associated with bKash, Nagad, Rocket, Upay, Visa, and Mastercard transactions — used solely for processing deposits and withdrawals.
• Technical information: IP address, browser type, device type and operating system, session timestamps, and referral sources — collected automatically to maintain platform security and performance.
• Gameplay data: betting history, game preferences, session duration, win/loss records, and account activity logs — used for responsible gaming oversight and service improvement.

We collect this data through your direct input during registration, through cookies and automated tracking during your sessions, and through communications you initiate with our customer support team. You are in control of the information you choose to provide, though certain data is mandatory to access specific features of the platform.

How We Use Your Information

bd9t uses your personal data strictly for legitimate purposes directly related to operating a safe, fair, and functional gaming platform. The primary uses of your information include:

• Account creation and verification: confirming your identity, verifying your age (21+ only), and ensuring your account meets our eligibility requirements before activating access to real-money games.
• Payment processing: facilitating deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintaining accurate transaction records for your account history.
• Customer support: responding to your queries, resolving disputes, and providing technical assistance through our support channels, including email at [email protected].
• Platform security and fraud prevention: monitoring account activity for suspicious behaviour, detecting potential fraud or money laundering, and taking action to protect both users and the platform.
• Service improvement and personalisation: analysing gameplay patterns and user preferences to improve the bd9t experience, recommend relevant games such as cricket betting and live casino tables, and deliver targeted promotions.
• Compliance with responsible gaming obligations: using gameplay data to identify potentially at-risk players and proactively offering responsible gaming tools, including deposit limits and self-exclusion options.

Payment Data & Security

bd9t employs SSL (Secure Socket Layer) encryption across all pages and payment flows. When you make a deposit or request a withdrawal through bKash, Nagad, Rocket, or any other accepted payment method, your financial data is transmitted over an encrypted connection to prevent interception. We do not store full card numbers or mobile banking PINs on our servers; only the minimum transaction reference data required to reconcile your account balance is retained.

Our internal access to financial records is strictly role-based. Only a limited number of authorised personnel with a direct operational need — such as our finance and compliance teams — can access payment records, and all such access is logged and audited. We regularly review our security posture and apply updates to stay current with industry best practices for safeguarding payment data.

Cookies and Tracking Technologies

bd9t uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files placed on your device that help us recognise you between visits, remember your language preference and login state, and gather aggregate analytics on how our pages are used. The data collected by cookies is anonymised and used only to improve platform performance and usability.

You may control cookie preferences through your browser settings; however, disabling certain cookies may limit the functionality of bd9t's services. By continuing to use bd9t after being notified of our cookie practices, you consent to the use of cookies as described in this policy. We do not use cookies to serve advertisements from external advertising networks on our platform.

Third-Party Data Sharing

bd9t does not sell, rent, or trade your personal information to any third party. We share data only in the following limited and necessary circumstances:

• Payment processors: We share transaction reference data with our payment partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard) solely to process your financial transactions. These partners are contractually obligated to handle your data securely and only for the specified payment purpose.
• Technology and infrastructure providers: We work with hosting, analytics, and security service providers who may process data on our behalf. All such providers are bound by data processing agreements that prohibit them from using your data for their own purposes.
• Legal and regulatory requirements: We may disclose your information to relevant authorities or regulatory bodies if required to do so by law, court order, or in connection with fraud investigations. We will notify you of such disclosure where legally permitted.

We do not share your data with advertising networks, data brokers, or any organisations outside the limited categories described above. If our business circumstances change and a new category of sharing is contemplated, this Privacy Policy will be updated in advance and users will be notified.

Your Data Rights

bd9t respects your right to control your personal data. As a user of our platform, you are entitled to exercise the following rights at any time by contacting us at [email protected]:

• Right of access: You may request a copy of all personal data we hold about you, including your account details, transaction history, and gameplay records.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you may ask us to correct or update it without undue delay.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any legal retention obligations we are required to comply with.
• Right to restrict processing: You may ask us to suspend the processing of your personal data in certain circumstances, for example if you contest its accuracy while we verify it.
• Right to data portability: Where technically feasible, you may request your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.

We will respond to all valid data rights requests within a reasonable timeframe. In cases where we are unable to fulfil a request — for example, where retention of certain data is required by law — we will explain the reason in writing. Exercising these rights will not affect the quality of service you receive from bd9t, and you will not be penalised or disadvantaged for making a legitimate data request.

Data Retention

bd9t retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes outlined in this policy. Specifically, account information and transaction records are retained for a minimum period necessary to comply with financial recordkeeping and anti-money laundering obligations applicable to our operations.

Once the retention period has expired and there is no longer a legal or operational basis to hold your data, bd9t will securely delete or anonymise it. If you close your account, we will begin the data deletion process in accordance with applicable requirements. You may contact [email protected] to inquire about the specific retention period applicable to your account data.

Protection of Minors

bd9t is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a user is under 21, their account will be suspended immediately and any personal data associated with that account will be deleted promptly. Parents and guardians are encouraged to use appropriate parental controls and monitoring tools to prevent minors from accessing online gambling platforms. If you believe a minor has registered on bd9t, please contact us immediately at [email protected].

Changes to This Privacy Policy

bd9t reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will update the "Last Updated" date shown at the top of this page. We encourage you to review this policy periodically so you remain informed about how we are protecting your information.

Your continued use of bd9t's services after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should stop using the platform and may request deletion of your account by writing to [email protected].

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bd9t handles your personal data, please do not hesitate to get in touch with our dedicated support team. We are committed to addressing all privacy-related inquiries promptly and transparently, in line with our commitment to being a trustworthy platform for players across Bangladesh.

You can reach us by email at: [email protected]